Refund Policy

Non-Refundable Conditions

Refunds will not be issued under the following circumstances:

• ● Work has started
• ● Resources or tools are used
• ● Client changes mind after approval
• ● Delays caused by the client or the client’s slow response
• ● Service is fully or partly delivered
• ● The design matches the agreement, but you don’t like it
• ● spent on third-party services like domains or hosting

Refund Eligibility (Exception)

A partial or full refund may be considered in the following cases:

• ● Web Development & Mobile App Development: A refund request is made within 14 days of initial payment, and no work has started
• ● SEO & SMO Services: Refund requests must be made within 7 days of payment, and only if the campaign or work has not started
• ● No resources have been allocated, and no planning or development has begun
• ● The agreed-upon work was not delivered, and the issue couldn’t be fixed even after several attempts.

Other Platform charges

• ● CodeWraps is not responsible for any charges, fees, or taxes imposed (charges) that may be incurred by the third-party platform (i.e., payment gateways such as PayPal, Stripe, etc.).
• ● These amounts are non-refundable, even if the refund for the main service is approved.



Note:

• ● Refunds (if approved) will be returned to the original payment method within 14-15 business days.
• ● All refund determinations are made by the CodeWraps team on the basis of the rules in this policy.